29 September 2019
The General Affairs Office of Guangzhou Municipal People's Government issued the “Work Plan for deepening reform of convenient approval services in Guangzhou” (“the Work Plan”) on 29 September 2019. The Work Plan included providing convenience measures to senior citizens, such as setting up “Express Lanes” by December 2019 for senior citizens when handling individual matters. Citizens aged above 65 are not required to make appointments and have priority when handling matters at the service halls.