Healthcare and Social Insurance

Medical Consultation

The short video introduces the appointment arrangements and procedures regarding medical consultation in the Mainland.

Q&A

There are three types of medical institutions in the Mainland:

  • public hospitals: classified into three grades, i.e. Grade 1 – hospitals at the community (street) level; Grade 2 – hospitals at the county (district) level; Grade 3 – hospitals at the municipal level;
  • private hospitals: medical institutions established through private funds;
  • foreign-owned hospitals: medical institutions established through foreign investment.

All grades of hospitals are categorised under three classes, i.e. A, B and C, upon assessment according to the Management Standards on the Classification of Hospital. There is a special class for Grade 3 hospitals, so hospitals are sorted into ten classes in three grades. “Grade 3, Class A hospitals” are now the highest rank of hospitals in the Mainland, providing high-quality specialist healthcare services and also engaging in teaching and scientific research.

For information about hospitals in Guangzhou, please visit the website of Guangzhou Municipal Health Commission:

Guangzhou Municipal Health Commission (Chinese only)
http://wjw.gz.gov.cn/fwcx/jyzn/content/post_5541658.html

or call the Guangzhou health hotline at (86 20) 12320.

For information about hospitals in Shenzhen, please check the directory of hospital information in Shenzhen:

Directory of hospital information (Chinese only)
http://www.sz.gov.cn/hospital/

The list below contains some medical institutions in Guangzhou and Shenzhen that are wholly-owned or managed by Hong Kong institutions:

Name Address and Telephone Number
Guangzhou Wanzhi (Hong Kong) Medical Clinic Flat 2502, Citic Plaza (Office Building), 233 Tian He North Road, Tianhe District, Guangzhou
(86 20) 2223 0233
Guangzhou Yinhai Dental Clinic Shop 104-105, No. 18 Yun Xin Street, Baiyun District, Guangzhou
(86 20) 3652 2818
Guangzhou Phoenix City Yinhai Dental Clinic Shop 10, Guang Chang Avenue, Fenghuangcheng Transportation Center, Xintang Town, Zengcheng District, Guangzhou
(86 20) 2622 8340
Bupa Guangzhou Medical Centre 305 & 305A, GT Land Plaza (Autumn Tower), 11-13 Zhu Jiang East Road, Zhujiang New Town, Tianhe District, Guangzhou
400 8500 833
The University of Hong Kong – Shenzhen Hospital* Haiyuan First Road (junction of Bai Shi Road and Qiao Cheung East Road), Futian District, Shenzhen
(86 755) 8691 3399
C-MER (Shenzhen) Dennis Lam Eye Hospital No. 101 East Block, Shengtang Building, 1 Tairan 9th Road, Chegongmiao, Futian District, Shenzhen
(86 755) 8322 5995
Shenzhen Wanzhi Medical Clinic Flat A01-A13, 3/F Jianingna Youyi Square, 2002 Ren Min South Road, Luohu District, Shenzhen
(86 755) 2512 5002

*A large-scale comprehensive public hospital fully funded by the Shenzhen Municipal Government with the introduction of modern management model by the University of Hong Kong, providing comprehensive, professional healthcare services and applying international standards in quality and safety management. The HKSAR Government launched a pilot scheme at the hospital in October 2015 to enable eligible Hong Kong elderly persons to use health care vouchers to pay for the fees of outpatient services provided by designated clinics/departments of the hospital. For details, please visit the hospital’s website, and the HKSAR Government’s website on health care vouchers.

The University of Hong Kong – Shenzhen Hospital
http://www.hku-szh.org/en/

The HKSAR Government’s Health Care Vouchers
https://www.hcv.gov.hk/en/index.html

24-hour accident and emergency service is provided by hospitals at Grade 2 or above. The emergency telephone number is 120.

For the latest healthcare policies and related information of the Guangdong Province, please visit:

- Health Commission of Guangdong Province:

Health Commission of Guangdong Province
http://wsjkw.gd.gov.cn/en/index.html

- Websites of health commissions at municipal and district levels